Hanna Instruments Australia
Measure more and spend less: Spend $1,000+ & Get 15% Off – Code: SAVE15 Spend $500+ & Get 10% Off – Code: SAVE10
Sales: (03) 9769 0666   |    Mon to Fri: 8:30am – 5:00pm
Hanna Instruments Australia
Sales: (03) 9769 0666   |    Mon to Fri: 8:30am – 5:00pm

Shipping Policy

General

  • Shipping address must be a residential or business address.
  • Hanna Instruments Australia only ships to addresses within Australia
  • Shipments originate from Australia

Carrier Information & Shipping Methods

  • The carrier for Hanna Instruments Australia is defined as **CARRIER(S)**
  • Ground is the default shipping method for all orders
  • Additional charges are applied for air delivery
  • There is no delivery on Saturday or Sunday
  • Same-day despatch: Place your order before 1 PM, Monday to Friday (excluding public holidays), for same-day dispatch from our warehouse. Delivery times may vary based on the courier service and the recipient’s location. All orders are subject to stock availability.
  • Free standard delivery: We offer free delivery within Australia on orders over $150, typically arriving within 5 to 7 days. Delivery times may vary depending on the courier service and the recipient’s location. Free shipping is not available with other offers or discounts.
  • Delivery of orders is dependent on carrier. Hanna Instruments Australia only provides estimates on delivery time and date
  • Delivery time is dependent on destination
  • Orders placed outside of business hours (Saturday, Sunday, holidays) will ship on the next business day, depending on item and carrier availability
  • Hanna Instruments Australia assumes no liability as a carrier and is not to be held responsible for any loss, damage, expense, or delay in orders

Fees

  • Free shipping on orders over $150 within Australia
  • Orders containing hazardous materials may be subject to a one-time handling fee
  • Undeliverable packages will be assessed standard shipping costs for re-shipment
  • All other shipping fees are calculated based on product weight.

Availability

  • All items are subject to availability. Many products are custom made or built to order. In such cases, shipping will be from the date the product is available to ship. To confirm availability, call us at 03 9769 0666 or use the live chat feature on our website.
  • Orders containing backordered items will ship as soon as all items are available. The customer reserves the right to request a partial shipment if need be.

Delays: Occasionally, the dispatch of your order may be delayed. This can be for various reasons such as material shortages, import delays, higher than anticipated demand, or weather. While we will do all we can to ensure your order is delivered on time, Hanna Instruments Australia cannot be held responsible for conditions beyond our control.